Introduction
Mynd Care Psychotherapies (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable UK laws.

Collection of Personal Information
We may collect the following personal information from our clients, visitors to our website, or others with whom we interact:

• Name
• Contact details (email, phone number, address)
• Demographic information (age, gender, etc.)
• Health information and medical history
• Payment and billing information
• Any other information you choose to provide

Use of Personal Information
We use personal information for the following purposes:

• Providing psychotherapy services and managing client relationships
• Scheduling appointments and managing bookings
• Processing payments and handling billing
• Communicating with you about our services
• Ensuring compliance with legal and regulatory requirements
• Improving our services and website

Legal Basis for Processing
We process personal information based on the following legal bases:

• Consent: When you provide explicit consent for us to process your personal information for specific purposes.
• Contract: When the processing is necessary for the performance of a contract with you.
• Legitimate Interests: When the processing is necessary for our legitimate interests and does not infringe on your rights.
• Legal Obligations: When the processing is necessary to comply with a legal obligation.

Sharing of Personal Information
We may share your personal information with the following:

• Healthcare professionals with your explicit consent
• Service providers who assist us in delivering our services (e.g., payment processors, IT support)
• Regulatory authorities, when required by law
• Legal or law enforcement bodies, in response to legal requests or to ensure safety and security

We will not sell your personal information to third parties.
Data Security
We employ robust security measures to protect your personal information from unauthorized access, loss, or damage. This includes encryption, access controls, and regular security audits.
Your Rights
Under GDPR, you have the following rights concerning your personal information:

• Right to Access: You can request access to the personal information we hold about you.
• Right to Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.
• Right to Erasure: You can possibly request the deletion of your personal information in certain circumstances.
• Right to Restrict Processing: You can possibly request to limit the processing of your personal information.
• Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal information on certain grounds.

To exercise these rights, please contact us on 07598270089.
Changes to this Policy
We reserve the right to update this Privacy Policy as needed. We will notify you of any significant changes through our website or direct communication.
Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
Mynd Care Psychotherapies Limited
5 Appledore Terrace, Walsall, WS5 3DU
07598270089
therapistcommunication@myndcarepsychotherapies.com